Family Resource Center Administrative Assistant

About the Role

Western Dairyland's Child Care Partnership program is hiring a Family Resource Center (FRC) Administrative Assistant. Part-time (20 hours/week), Monday–Thursday. Wage: $20.83–$22.00 per hour. The FRC Administrative Assistant uses strength-based practices to support parents and caregivers of young children, focusing on program support through data collection, data entry, reporting, social media, marketing, and family event support. The role helps families connect with community resources and child care services and assists with outreach and promotion of FRC services.

Responsibilities

• Help families find community resources and child care options; share program flyers, resources, and information with families.
• Support program activities by providing child care, assisting with food preparation, and collecting intake forms, sign-in sheets, and surveys.
• Keep resource and referral information up to date and maintain a clean, organized Family Resource Center; assist with setup and takedown of learning areas.
• Utilize Canva to create flyers, posters, newsletters, and other marketing materials to promote programs, services, and events.
• Help manage social media posts and online program promotion; attend community events to share information about FRC programs.
• Track program attendance and participation data; collect demographic information, participant feedback, and family pre/post assessments using established forms.
• Enter program data into systems such as DAISEY, Form Assembly, and spreadsheets; contribute to reports by due dates and keep files and records organized.
• Participate in Western Dairyland and CCP meetings, understand and adhere to agency personnel policies, and represent the agency to the public.

Qualifications

• Associate's degree in early childhood education, communications, marketing, business administration, administrative professional studies, or a related field (required).
• Preference given to bilingual candidates.
• Strong written and verbal communication skills; experience with social media, marketing, or outreach preferred.
• Organized and detail-oriented with a commitment to ongoing professional development.
• Valid driver's license and insured vehicle; must meet WDEOC's insurability requirements.
• Approvable criminal background check and Annual Registry Certificate required.

Skills

• Proficiency with Canva and social media platforms for promotion and outreach.
• Data entry and data tracking in DAISEY, Form Assembly, and spreadsheets.
• Microsoft Office, including Excel, for data management and reporting.

Benefits

• Vacation, personal leave, holidays, and sick leave (vacation accrued at 0.05769 hours per hour worked; 25 hours personal time prorated at start; 10 paid holidays; sick leave accrued at 0.05709 hours per hour worked; max accrued sick leave 408 hours).
• Short-Term Disability; Long-Term Disability (agency paid).
• 401(k) plan with up to a 6% match; employees can contribute immediately. After 1 year the agency contributes between 3% and 6% depending on employee contribution.
• Dental and vision insurance with listed employee and family monthly premiums.
• Employee Assistance Program (fully paid); Basic Life Insurance (fully paid) with additional group coverage amounts.
• Flexible work schedule with accommodations for family, school, and volunteer commitments; opportunities for continuing education, conferences, and classes; access to Discount Marketplace.
• WDEOC is a qualified employer under the federal Public Service Loan Forgiveness (PSLF) program.

Additional Information

• Western Dairyland Economic Opportunity Council Incorporated is an equal opportunity employer.