Operations Support Officer (1Year contract)

SCOPE OF WORK OPERATIONS SUPPORT

REQUEST FOR CERTIFICATION

• Process for Certify true copy (Chargeable), Attestation letter, Confirmation Letter upon requested from Clients.
• Issue quotation & invoice for certify true copy process
• Coordinating with internal teams ; The representative will need to coordinate with other internal teams to ensure that customer request and inquiries are handled efficiently
• Prepare Request for Cert form and ensure to have completed audit report package prior to submit to Technical Team
• Checking client payment prior to Deliverable certificate package to client by e-mail, EMS
• Support other assignment in Operations Team (if any)

Qualifications

• Bachelor in any field.
• Experience of 1-2 years up in Customer Services.
• Fresh graduate are welcome
• Interpersonal skills with service minded.
• Fair command of reading and writing in English with computer literacy.