Payroll Associate - Thailand

About the Company

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Responsibilities

• Support payroll delivery according to agreed processing calendars and KPIs.
• Advise on client queries/issues using payroll expertise and ensure understanding of Thailand-specific legislation and tasks.
• Perform accurate and timely data management where applicable.
• Respond to tickets and calls within SLA timescales and to a high standard; report system issues/defects with necessary details and evidence.
• Follow and support updating Detailed Working Instructions (DWIs); highlight gaps or inconsistencies.
• Complete SOC controls on time with required evidence and ensure adherence to Strada Security Standards.
• Record time accurately and complete assigned learning objectives.
• Raise deviations from standard scope to the Service Manager, contribute to team meetings, build relationships with stakeholders, and participate in projects as assigned.
• Handle sensitive and confidential information appropriately.

Qualifications

• Bachelor’s degree or demonstrated equivalent experience aligned with the position requirements.
• 1–2 years relevant experience administering Thailand payroll or Health & Welfare/Benefits in HR consulting, HR outsourcing, or corporate environment.
• HRIS knowledge and proficiency with MS Office tools (Excel, Word, PowerPoint).
• Flexibility to support a global, fast-paced environment, strong attention to detail, excellent written and verbal communication, self-motivated with willingness to learn.

Benefits

• Health coverage and wellbeing programs.
• Paid leave (vacation, sick, parental) and retirement plans.
• Learning and development opportunities and a competitive total rewards package.

Additional Information

• All offers are contingent on successful completion of background checks where permitted by law (may include identity, education, employment, criminal history, watchlists, credit reports, and/or drug testing).
• Applicants must have current and future work authorization in the country where applying without the need for visa sponsorship by Strada.
• Strada is an Equal Opportunity Employer committed to diversity, equity, and inclusion.