Inside Sales Executive (IT Retail)

Job Description:

Inside Sales/Telesales - Retail Business (Hybrid Role)

Position Summary:

• Sells or renews the company’s products and/or services by email or other electronic means to assigned territory, industry, or accounts.
• Focus on lead qualification and lead prospecting.
• Sales can be made through multichannel, inbound and/or outbound sales activities.
• Have technical knowledge of products, systems and services.
• May be responsible for large, diverse, complex territories and/or products.
• May overlay to the field sales force, typically supporting the initiatives of the field sales organization and carrying an individual or team quota that is shared with the field.
• Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested.
• Has thorough knowledge of company products, systems and services.
• May establish and maintain relationships with channel partners.
• Represents the company to the customer and the customer to the company in all sales-oriented activities.
• Focuses on acquiring new customers and retaining and growing an existing installed base of customers.
• Support back end activities such as order processing, quotation generation, delivery follow up etc.

What you bring to the role:

• Bachelor's Degree in IT, Business Administration, marketing or related fields
• 1-3 years of experience in telesales, inside sales, customer service, or sales support
• Experience in IT distribution industry is an advantage
• Ability to work in a target-driven environment
• Strong in communication and relationship building skills
• Good command of English