Business Development Manager (Consulting & Professional Services)

About the job

The Business Development Manager identifies, shapes, and grows consulting and professional services opportunities around our software and technology solutions. The role partners closely with Sales, customers, and technical teams to understand business needs, develop value propositions, and support opportunities from early-stage discovery through the start of delivery.

What you'll do

• Identify and develop consulting and professional services opportunities with customers.
• Partner with Sales teams to build pipeline and identify opportunities to attach services to software sales.
• Conduct discovery with customers to understand business and technical requirements.
• Shape services and solution proposals that address customer needs and deliver measurable value.
• Support opportunity qualification, proposal development, pricing estimates, and commercial discussions.
• Build strong relationships with customers, partners, and internal stakeholders.
• Identify opportunities to expand existing customer engagements and develop new business.

Opportunity & Pipeline Management

• Manage services opportunities from early-stage identification through the start of delivery.
• Maintain visibility of the opportunity pipeline and support accurate forecasting.
• Coordinate with Sales, Presales, Consulting, Architecture, and other technical teams to develop the appropriate customer solution.
• Support deal reviews and ensure proposals are developed and delivered within agreed timelines.
• Work across multiple markets and stakeholders to progress opportunities effectively.

Customer & Partner Engagement

• Build trusted relationships with customer stakeholders and understand their business priorities.
• Translate customer challenges into relevant technology, consulting, and professional services opportunities.
• Collaborate with partners where appropriate to strengthen customer solutions and market coverage.
• Communicate clearly with both technical and business stakeholders.

Technical & Commercial Skills

• Good understanding of enterprise software and technology solutions.
• Ability to understand customer business and technical requirements and translate them into value propositions.
• Familiarity with consulting or professional services delivery and implementation lifecycles.
• Strong commercial mindset with an interest in developing and growing customer opportunities.
• Ability to work effectively across Sales, Presales, Consulting, and technical teams.
• Exposure to data, analytics, cloud, AI, risk, fraud, or other enterprise technology solutions would be advantageous.
• Strong communication, presentation, and stakeholder management skills.

What we're looking for

• Bachelor's degree or equivalent relevant experience.
• Experience in Business Development, Presales, Customer Advisory, Solution Sales, Services Sales, or another client-facing technology role.
• Experience selling, shaping, or supporting technology services and solutions.
• Experience working for a software, cloud, data, AI, or enterprise technology company is preferred.
• Experience with consulting or professional services engagements is advantageous.
• Experience in Financial Services is advantageous but not required.
• Fluent in English.