Senior Manager, Business Controller (Support Functions)

About the Company

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

About Pandora Production Thailand

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, 113 million pieces sold globally were all hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.

Responsibilities

• Partner with business units to understand their operations and financial needs, acting as a trusted advisor on strategic and tactical decisions, including CAPEX and process changes.
• Own and enhance financial models, templates, and processes for budgeting, forecasting, and long-term planning, ensuring alignment with corporate objectives.
• Monitor KPIs and financial metrics, connecting them to operational results, and drive cost control, benchmarking, and efficiency improvements.
• Prepare and present financial reports and variance analysis to senior management, translating results into clear business insight.
• Monitor standard costing, BOM, and route impact, and drive process improvements across financial operations.
• Ensure compliance with financial regulations and company policy, and lead efforts to identify and mitigate financial risks.
• Lead, mentor, and develop the finance team, building a culture of accountability and continuous learning.
• Own financial planning, controlling, and reporting for COGS, CAPEX, and inventory under your responsible cost center (e.g. AAA, BB, Lamphun, I&PD, C&SQ, SC&S), including key productivity, cost, and inventory KPIs.

Qualifications

• Master's degree; MBA or relevant professional certification (e.g. CPA, CMA) preferred, in Business Administration, Financial and Management Accounting, or a related field.
• 7+ years of experience in business controlling/costing, including 2+ years of management experience.
• Good English communication and self-confidence.
• Strategic mindset with strong business acumen and a proactive, results-oriented leadership approach.
• Strong problem-solving and analytical skills, with the ability to identify solutions to complex business problems.
• Ability to thrive and learn quickly in a fast-paced environment, demonstrating the ability to make hard decisions and the right trade-offs.
• Able to effectively plan and efficiently deliver exceptional work while handling both volume and complexity.
• Exceptional interpersonal and relationship-building skills, with strong stakeholder management and communication skills across the organization.
• Curiosity and a continuous improvement mindset; self-motivated and hungry to work hard, willing to change.
• An inspirational leader who practices genuine humility and places the team above their own interests, with the ability to lead, manage, motivate, and develop a team of future leaders.
• Proficient in Microsoft Office, ERP systems, and Power BI.
• Strong presentation and storytelling skills.