Dairy Queen-Service Staff (Bilateral) | พนักงานบริการ

Job Purpose

Responsible for providing professional customer service in accordance with company standards and guidelines to deliver excellent experiences and maximum satisfaction to all customers, while supporting sales growth.

Key Responsibilities

• Greet customers courteously, with a smile and good manners.
• Provide customer service according to standard trained procedures, ensuring 100% satisfaction.
• Recommend products and promotional programs to customers correctly to increase sales.
• Listen to customer feedback to improve service quality.
• Sincerely invite customers to return for future service.

Product Inspection and Delivery

• Inspect food quality to meet standards before serving to customers every time.
• Deliver food and beverages to customers correctly, completely, and on time.
• Check the readiness of ingredients and service equipment before starting a shift.

Cleanliness and Hygiene Maintenance

• Keep the responsible area clean and tidy, with equipment ready for service at all times.
• Maintain personal attire and cleanliness according to company standards.
• Strictly adhere to the company's safety and hygiene standards.

General Operations

• Strictly adhere to company rules and supervisor's instructions.
• Perform other duties as assigned by supervisors.
• Summarize daily sales and related documents.

Job Specifications

Education

Junior High School (M.3) or equivalent or higher

Experience

No experience required (experience in service work will be given special consideration)

Other Qualifications

• Service-minded, cheerful, energetic, and good interpersonal skills.
• Responsible and honest in duties.
• Able to communicate well with others.
• Able to work in shifts (6 days/week), including public holidays.
• Has a food handler training certificate (will be given special consideration).