Head of Student Experience and University Counseling (Crest School)

About LEARN Corporation, Crest School & Mastery School

LEARN Corporation is Thailand’s leader in lifelong-learning EdTech. Guided by our conviction that “learning opportunities can improve one’s quality of life,” we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others—advancing Thai society together. Our dream is to serve as a private “ministry of education,” upgrading education nationwide and preparing every learner for the future. Our flagship schools—Crest School and Mastery School are at the forefront of educational innovation in the heart of Bangkok, offering a holistic approach that prepares students for lifelong learning and success. Our career-based curriculum unlocks each student’s unique potential, providing a well-rounded education that exceeds international standards and is rigorously endorsed by the Ministry of Education. We empower students to explore their passions and excel in their chosen fields, leveraging resources from our sister companies—OnDemand, EduSmith, Appa, and Ignite—to enhance academic and career readiness. At Crest School, we nurture a global mindset by fostering an environment that embraces diversity and encourages open-mindedness. Join us and guide the next generation as they design, pursue, and master their own paths to success.

What You'll Drive

As a Lead Student Affairs:

• Holistic Pupil Oversight – Monitor pupils' academic progress, pastoral care needs, social-emotional development, and behaviour management whilst supporting their overall well-being and personal growth.
• University Preparation & Guidance – Guide pupils through the university application process, including UCAS applications, personal statement development, course selection, and career planning. Provide targeted support for entrance examinations, interviews, and scholarship opportunities to ensure pupils are well-prepared for higher education pathways.
• Teacher Coordination & Team Management – Collaborate effectively with subject teachers, pastoral staff, and counsellors to ensure cohesive pupil support. When designated, coordinate and support the tutor team in managing pastoral cases and implementing student affairs initiatives across year groups.
• Parent Communication & Engagement – Maintain open, proactive, and consistent communication with parents regarding pupil progress, achievements, concerns, and well-being through parents' evenings, termly reports, Class Master Sessions, and regular updates. Build strong partnerships with families to support pupil success.
• Student Support Programmes – Develop and implement enrichment activities, intervention programmes, and support initiatives that address pupils' academic, social, and emotional needs. Identify at-risk pupils and coordinate appropriate support mechanisms in collaboration with relevant departments.
• Activity Supervision & Co-curricular Development – Support and supervise pupil participation in school clubs, societies, extra-curricular activities, educational visits, and off-campus activities including residential programmes. Encourage pupil leadership and involvement in community service initiatives.
• Guidance & PE Oversight – Assess and support pupils in guidance activities, PSHE (Personal, Social, Health and Economic education), and physical education activities in accordance with curriculum standards, monitoring attendance and punctuality.
• Form Administration – Manage daily form registers, deliver form-time activities, ensure compliance with school uniform policy and expectations, and coordinate safeguarding concerns with relevant departments.
• Cross-Departmental Collaboration – Work closely with Academic, Admissions, Marketing, and other school departments to ensure seamless support for pupils and alignment of student affairs initiatives with whole-school objectives.
• Partnership Development (when designated) – Identify and establish partnerships with universities, educational institutions, alumni networks, and external organisations to create opportunities that enhance pupil outcomes, including guest speaker sessions, mentorship programmes, internships, and enrichment activities.

What You’ll Bring

• Bachelor's degree in Education, with a major in Guidance and Counselling, Educational Psychology, or a related field.
• Experienced in student counselling or academic support roles, with expertise in advising high school students (ages 15–19) on academic, emotional, and life management issues.
• Proven ability to inspire and guide high school students (ages 15–19) through the complex transition from secondary school to university.
• Ability to supervise students during activities, ensuring their safety and providing basic first aid.
• Understanding of evaluating physical education subjects and learning outcomes for guidance activities.
• Comprehensive expertise in Thai university systems (TCAS) and international platforms such as UCAS, Common App, and global admission trends.
• Experience supporting high school students in academic, emotional, and personal development.