Field Services Sales Engineer

Essential Responsibilities:

• Develops account profiles and executes the sales plan.
• Applies market and account skills necessary for dealing with specific target audiences.
• Identifies and contacts potential customers or prospects, either existing or new.
• Secures customer satisfaction by overseeing all ongoing activities with the customer (orders, delivery..).
• Utilizes BFO (Salesforce.com) for sales funnel management and Account Planning.
• Provides monthly forecasts and summaries in a timely manner.
• Participates in the preparation of analysis and reports on field service performance.
• Prepares sales quotations and proposals with the help of quotation team in respect of FS expected margin.
• Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.
• Is “feeding” the Field Services Marketing leaders with Offers feedback and needs.
• Educates customers on all SE products and services with special attention on Recurring and digital Offers.
• Provides mentoring, coaching, and guidance to other sales employees.
• Coordinates and/or attends trade shows and marketing/sales seminars as needed.

Key Success Factors

The good working relationship and regular coordination with all Account Managers (incl. GAM/KAM) for opportunities identification and support
Regular collaboration with FS Operational Marketing team for a thorough understanding of country Installed Base

Education / Skills:

• The successful candidate should have a (4) year college degree or equivalent work experience and (3-10) years technical sales experience.
• Inside sales or CCC experience is a plus.
• Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.
• Excellent verbal and written communication skills including C-level customers.
• Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product.
• Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills.