Store Manager/ Assistant Store Manager

About the Role

As a Store Manager at Tesla you are a seasoned and charismatic retail leader, responsible for overseeing and driving sales and delivery operations at your location. You will lead overall management and sales execution, recruitment, training, and development of a dynamic store team, set the standard for open communication and active problem solving, and be hands-on in coaching with strong business acumen and KPI focus.

Responsibilities

• Drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion
• Implement operational policies and procedures to satisfy customer needs and help Tesla achieve goals
• Lead interviewing and recruitment of candidates to achieve store goals
• Train and develop staff to consistently perform to company standards
• Plan, implement, and follow up on store operational tasks and projects, including outbound events and sales networking activities
• Control store expenses, including staffing, supplies, and services
• Adhere to processes regarding merchandise display and physical inventory
• Experiment with and promote daily workflow efficiency improvements, and share proven best practices with peers and management
• Represent Tesla professionally when communicating with others inside and outside the company
• Measure performance by managing a productive team of Owner Advisors and Product Specialists who maintain active customer pipelines and strong customer satisfaction
• Learn company and product knowledge and pass internal testing as required for full-time employment
• Perform other related duties as assigned based on business needs

Qualifications

• 8 years working experience in retail, industry and key account sales with proven track record to meet or exceed targets and goals
• At least 3 years of team management experience
• Excellent business development ability and business negotiation skills
• Logical thinker, sensitive to facts and sales data with strong analysis ability
• Self-starter with exceptional time management skills and great attention to detail
• Appreciate Tesla’s startup culture and possess a startup mentality
• Able to work under pressure and meet sales targets in a fast-paced environment
• Exceptional self-management and self-learning ability; able to prioritize and manage multiple projects and deadlines
• Excellent written and verbal communication skills and ability to communicate relevant information to all levels of the organization
• Passionate, ethical approach to sales management and operations
• Team player able to develop collaborative, trusted relationships
• Strong knowledge and proven work experience with retail store operations and systems
• Fluent communication in English and local language