Sales Manager (Suvarnabhumi Airport)

About the Role

Lounge Name: Plaza Premium Lounge Bangkok and Plaza Premium First Bangkok
Working Hours: 09:00 – 18:00 hrs.
Days Off: Saturday and Sunday

Under the general guidance of the Regional Director, Commercial, the overall scope is to plan, manage, administer, control, coordinate, promote and participate in building, driving and ensuring achievement in corporate business sales performance and others segment so assigned to, to achieve and excel targets for the products of our company business. Whilst to also contribute and participation in all sales & marketing related activities.

Responsibilities

• Actively participate in the development and spearheading sales projects.
• Generate revenue and maximize the Company’s market share for Lounges, Transit Hotel, F&B and other services through dynamic sales.
• Act as a liaison between the Company and clients to achieve maximum returns, taking into consideration the clients’ requirements.
• Pay particular attention to the solution of specific sales problems and priorities agreed to.
• Promote the image of the Company to create opportunities which will contribute to the profitability of the Company.
• Directly responsible for building and maintaining strong relationships with our current clientele, growing the business they provide and securing new business.
• Takes ownership in achieving the individual and Departmental goals which contribute to the Company’s budget and targets set.
• Provides feedback on market intelligence and trends and competitor activities to assist with achieving sales objectives and targets.
• Establish close contact with current and potential clients to determine their interests and generate sales.
• Closely monitor revenue and the development of new accounts, accurate tracing of accounts, proper handling of sales procedures and inquiries.
• Prepare proposals and letters of Agreement for Corporate and Convention, and others.
• Liaise with all departments concerned to ensure that clients’ requirements are accurately communicated and satisfied.
• Keep an accurate record of all sales calls made for future reference and control purposes under CRM.
• Establish and maintain file of major accounts in the accounts management system.
• Maintain effective control of sales expenses.
• Handle client compliments or complaints and ensure proper feedback to management for communication or rectification by department(s) concerned.
• Entertain supporting and prospective clients to maintain or develop long lasting and growing business relationships.
• Conduct Company premise, products and services inspections when required.
• Attend meetings and briefings as required.
• Observe strictly the Private & Confidentiality terms pertaining to the Company’s policies, procedures, contracts, agreements and all business-related matters.
• Exercise flexibility to perform other duties as and when required.
• Any other duties as may be assigned by the Management from time to time.

Qualifications

• Minimum of 4-5 years’ relevant experience in similar capacity.
• Goal oriented, creative, strong leadership skills, mature, outgoing & guest oriented, good communication skills.
• Proactive, enthusiastic, strong sense of responsibility and positive thinking.
• Good command of spoken and written in English and Thai (additional languages will be a plus).
• Preferably from Aviation, Financial Institution and Hospitality Industry.