IT&D Business Analyst - TH Manufacturing

About the Company

We are Reckitt. Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Information Technology & Digital: In IT and Digital, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

About The Role

This role drives the activation of strategic IT&D initiatives and ensures successful deployment of global programs at the factory. It acts as the key link between site leadership and stakeholders, fostering clear communication and commitment to the transformation journey. Based on-site, the role supports health & hygiene factory transformation by implementing global standards for business, process, data, and technology while addressing local needs and contributing to innovation programs.

Responsibilities

• Build strong relationships with Reckitt’s Manufacturing community (virtual and in-person) and global Health & Hygiene and IT teams
• Engage at both strategic and operational levels with factory leadership and shopfloor personnel
• Guide and challenge leaders using excellent communication and presentation skills
• Operate in a matrix environment, supporting Solutions Delivery and Demand Management
• Oversee manufacturing operations, understand processes, and present solutions to business teams while articulating technical issues to delivery teams
• Develop expertise in key Reckitt applications and leverage their benefits
• Ensure compliance with global technical and information standards
• Monitor IT support services and manage communications and escalations during critical issues to maintain a stable factory IT ecosystem

Qualifications

• Minimum 3 years of experience in a relevant industry, ideally in manufacturing, IT, or digital transformation
• Experience managing or supporting IT systems within an operational or factory environment
• Experience working with cross-functional teams and engaging stakeholders at multiple levels
• Experience delivering or supporting digital, automation, or Industry 4.0 initiatives

Skills

• Strong understanding of manufacturing processes, IT&D operating models, Industrial Automation, and Industry 4.0
• Ability to work independently, make decisions, and clarify complex situations
• Comfortable in fast-paced, dynamic environments; proactive and improvement-focused
• Excellent communication and presentation skills; adaptable to a wide range of audiences
• Strong business acumen and problem‑solving abilities
• Fluent in English (reading, writing, speaking)

What We Offer

Inclusion and support through Employee Resource Groups, parental benefits, an Employee Assistance Program for mental health, life insurance, and a range of local-market benefits. Opportunities to participate in global share plans and, for eligible roles, short-term incentives. Rewarded in line with Reckitt's pay for performance philosophy.

Additional Information

We hire for potential as well as experience. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.