Sr. Business Systems Analyst

Job Description

Location: RSU Tower, Sukhumvit 31, Bangkok, Thailand; Hybrid

Reports to: Scrum Master

About SS&C Technologies

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Why You Will Love It Here!

• Flexibility: Hybrid work model (6 days in the SS&C office per month) and a business casual dress code, including jeans. Centralized location—a 6-minute walk from Phrom Phong BTS station or a 10-minute walk from Sukhumvit MRT station.
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays, Business Leave, Maternity Leave, Ordination Leave
• Your Wellbeing: Medical, Dental, Vision, Life Insurance, Annual Health Check-Up, Employee Assistance Program, Parental Leave, Well-Stocked Pantry, and Provident Fund Contribution
• Diversity & Inclusion: Committed to Welcoming, Celebrating, and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Education: Paid further education opportunities for eligible employees
• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for eligible employees

What You Will Get To Do:

Key responsibilities:

• Assessing and validating the suitability of requirements of others and ensuring that analysis standards and practices are met.
• Analysing and validating business and system solutions and contributing to other written requirement deliverables necessary to increase the business value and/or ensure quality of services and solutions
• Production of functional design documentation and user stories including detailed acceptance criteria to support successful outcomes
• Assure solutions adhere to requirements through the development and testing lifecycle through trusted partnerships with developers, testers, and business stakeholders.
• Workshop requirements facilitation and solution demonstration ‘play back’
• Requirement Traceability and change management
• Support of the cross-functional delivery team throughout the software development lifecycle

Competencies, Skills and Experience

Essential

• Superannuation, Pension and Annuity Industry knowledge (RG 146 Qualification preferred)
• Excellent stakeholder engagement and management skills across all enterprise levels
• Strong experience facilitating workshops with a range of stakeholders
• Extensive experience in requirements elicitation, definition, traceability, and management across different delivery methodologies
• Strong skills and experience in business process analysis, process improvement, and process modelling

Desirable

• Experience with SQL Server, JIRA, and Confluence
• Defined Contribution and Defined Benefit Plans Industry knowledge
• Understand investment options such as Securities, Warrants and ETFs
• Experience delivering in Agile and traditional methodologies
• CBAP (IIBA) or PBA (PMI) Certification

Underlying Competencies

The successful candidate will be able to demonstrate the below competencies:

• Analytical Thinking and Problem Solving
  • Generates useful and creative ideas for self and others
  • Applies new ideas to solve existing complex problems
  • Pros and cons of all options are clearly communicated to stakeholders
  • Uses a sound problem-solving framework
  • Communicates organization-wide impacts of change
  • Can work comfortably with abstract concepts
  • Can identify opportunities for improvement through modelling and analysis
• Behavioral Characteristics
  • Facilitates decision making for others
  • Can identify and draw out conflicts of interest
  • Takes full accountability for own and team's work
  • Seen as open and honest
  • Has predictable and reliable plans for self and others
  • Role models adaptability to change
  • Reviews change and evaluates effectiveness
• Communication Skills
  • Effectively presents information to get buy in
  • Achieves challenging outcomes through communication skills
  • Strong personal brand as a clear communicator
  • Demonstrates listening through playback or actions
• Interaction Skills
  • Experienced facilitator with exceptional stakeholder management skills
  • Can inspire and influence others
  • Can create a compelling vision of the future state
  • Regularly and successfully coaches others
• Tools and Technology
  • Determines the toolset for a project/program
  • Teaches others the tools required