Multimedia Creator

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

Job Purpose

Develop, design, improve and add value to existing material also new training material focus only on company digital tools. Create new course and new training material for all distribution channels (Bank and non-Bank)

Key Responsibilities

• Clarify the goals of the training, develop content, produce training materials, review available training resources that they can use as part of their program and produce a curriculum plan
• Create technology development to support Distribution Learning e.g. prototype learning and testing
• Coordinate with other functions i.e. Branding, Product Proposition, Customer Experience and Compliance for public communication
• Introduce the new material and provide TTT for trainers
• Assess existing training courses and determine how effective the training courses are
• Update or modify training course to incorporate new technology or information