Assistant Loss Prevention Manager

Company Description

At Mövenpick BDMS Wellness Resort Bangkok, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations.

All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment such as sleep therapy speakers and yoga mats. Guests can indulge in culinary delights that are health-focused yet utterly delicious at the resort’s various outlets. A welcoming outdoor pool, set amidst stunning surroundings, encourages guests to linger and unwind.

Responsibilities

• Assist in overseeing the day-to-day operations of the Loss Prevention department.
• Ensure the safety and security of all hotel property, guests, and employees.
• Conduct regular security patrols and surveillance of resort premises.
• Assist in developing and implementing security policies and procedures.
• Investigate and report any incidents, accidents, or criminal activity promptly.
• Provide support during emergency situations, including fire drills and evacuations.
• Monitor surveillance systems and ensure proper documentation of incidents.
• Assist in training and supervising security team members.
• Conduct safety audits and identify areas for improvement.
• Collaborate with other departments to ensure a safe and secure environment for guests and team members.

Qualifications

• Bachelor's degree or relevant experience in security management or related field.
• Proven experience in security or loss prevention, preferably within the hospitality industry.
• Strong knowledge of security protocols and safety regulations.
• Excellent communication and interpersonal skills.
• Ability to remain calm and make sound decisions in high-pressure situations.
• Strong problem-solving and organizational skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Fluent in English and Thai.

Additional Information

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world.
• Ability to contribute to the community through Corporate Social Responsibility and ESG activities.