Sales Consultant (car rental)

What you’ll do

• Proactively follow up incoming social media leads and reach out to customers via cold calls and messages.
• Conduct product introduction, answer customer inquiries about electric two-wheelers sales and pickup truck rental solutions.
• Accurately capture customer demands, budget and usage scenarios, provide tailored vehicle rental and sales proposals.
• Maintain high-quality daily communication with potential customers to improve lead conversion rate.
• Track order progress, follow up payment collection, ensure smooth order closure.
• Arrange vehicle inspection, pre-delivery preparation before handover.
• Complete formal vehicle delivery procedures, including document checking, vehicle function demonstration, usage guidance and signing handover forms.
• Develop local corporate clients, fleet users, logistics merchants and institutional customers for vehicle sales and long-term rental cooperation.
• Establish stable long-term cooperative relationships with key clients, conduct regular return visits, tap repurchase and renewal rental demands.
• Collect corporate customer feedback, assist in optimizing business cooperation solutions.
• Complete daily sales report, lead follow-up record, customer file sorting and performance data statistics.
• Assist in formulating personalized sales promotion plans according to market changes and customer characteristics.
• Conduct post-delivery customer return visits, solve customer’s daily usage problems and basic after-sales consultation.
• Timely feedback customer complaints, vehicle quality problems and service optimization suggestions to the internal team.
• Cooperate with the team to complete online/offline promotion activities, exhibition reception and business expansion tasks as required.

What you will need

• Bachelor's degree or above
• Hold a valid drivers license and can drive a manual car
• Basic knowledge of cars, experience in used car inspection is a plus
• Previous experience in car rental and sales
• Able to work effectively in a team, and comfortable liaising with people across all levels
• Language requirement: English and Chinese is a plus