Assistant HR Manager (Dealerships IMD)

Role overview:

This role will serve as a key HR business partner to dealership operations, supporting employees and managers across vehicle sales, aftersales service, workshops, parts, and corporate support functions. The position covers HR operations, employee relations, compensation & benefits, performance management, learning & development, employee engagement, and HR compliance. This role does not have direct responsibility for recruitment and talent acquisition activities.

Key Responsibilities

HR Operations & Employee Relations

• Manage day-to-day HR operations and administration.
• Ensure employee records, contracts, and HR documentation are accurate and up to date.
• Advise managers and employees on HR policies, employee relations matters, and workplace issues.
• Support disciplinary processes, investigations, and grievance management in accordance with company policies and Thai labor law.
• Prepare HR reports, workforce statistics, and management information.

Compensation, Benefits & Payroll

• Coordinate payroll inputs, including attendance, overtime, commissions, incentives, and employee changes.
• Administer employee benefits, welfare programs, insurance, provident fund, leave, and social security.
• Respond to employee inquiries regarding compensation, benefits, and HR policies.

Performance Management

• Coordinate performance review processes, goal setting, probation evaluations, and development planning.
• Support managers in addressing performance concerns and improvement plans.
• Monitor performance management compliance across departments and branches.

Learning & Development

• Identify training needs and coordinate annual training plans.
• Organize internal and external training programs.
• Monitor training effectiveness and maintain training records.
• Support leadership, technical, customer service, and employee development initiatives.

Employee Engagement & Culture

• Plan and coordinate employee engagement and recognition activities.
• Conduct employee surveys, exit interviews, and feedback initiatives.
• Recommend programs to improve engagement, retention, and workplace culture.

HR Compliance

• Ensure compliance with Thai labor law and company policies.
• Support audits, labor inspections, and compliance reviews.
• Monitor employment legislation updates and recommend policy improvements.

HR Business Partnership

• Partner closely with dealership leaders to provide practical HR solutions that support business performance.
• Support workforce planning, employee movements, promotions, and organizational changes.
• Travel to branches, dealerships, and workshops as required.

Team Leadership

• Supervise and develop HR team members.
• Provide coaching, guidance, and support on HR best practices.
• Support HR projects and strategic initiatives.

Qualifications

• Bachelor's degree or higher in Human Resources, Business Administration, Psychology, Law, or a related field.
• Minimum 10 years of HR experience covering multiple HR disciplines.
• At least 3 years in a supervisory, Senior HR Generalist, or Assistant HR Manager role.
• Experience supporting automotive dealerships, automotive service businesses, multi-branch operations, retail networks, or similar environments is highly preferred.
• Strong knowledge of Thai labor law, employee relations, payroll, compensation & benefits, and HR operations.
• Experience supporting diverse employee groups including sales, technicians, service staff, operational employees, and office-based teams.
• Good command of English, both written and spoken.
• Proficient in Microsoft Office and HR information systems.
• Able to travel to various business locations when required.
• Strong employee relations and stakeholder management skills
• Hands-on, practical, and service-oriented mindset
• Excellent communication and interpersonal skills
• Ability to influence and advise managers professionally
• Strong planning, organization, and problem-solving abilities
• High level of integrity, confidentiality, and professionalism
• Ability to thrive in a fast-paced dealership environment