Club Host - Chinese Speaking

About the Company

A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come.

Responsibilities

• The primary responsibility of a guest service agent is to provide expertise services in a courteous manner.
• Take reservations, greet and register guests, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay.
• Handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.

Qualifications

• Strong focus on customer service.
• Prior experience in hotel front office operations is preferred.
• Excellent communication skills; fluency in English is required.
• Be able to work shifts, weekends and public holidays.
• Computer skills in Ms Office; experience with current Opera Cloud is preferred.
• HSK level 4 or above is an advantage.
• Thai nationality only.