Income Audit Supervisor

About the Company

At Mövenpick BDMS Wellness Resort Bangkok, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok. All rooms feature private balconies and wellness equipment such as sleep therapy speakers and yoga mats. Guests can enjoy health-focused culinary offerings and a welcoming outdoor pool set amidst stunning surroundings.

Responsibilities

• Ensure accuracy, completeness, and integrity of all hotel revenue transactions across all revenue centres.
• Audit and reconcile daily revenue from Rooms, Food & Beverage outlets, Banqueting, Spa, and other ancillary revenue streams.
• Review and verify Opera PMS night audit reports, identifying and investigating variances, posting errors, rebates, complimentary postings, and other discrepancies.
• Prepare and distribute the Daily Revenue Report (DRR) accurately and on time for management review.
• Reconcile revenue between Opera PMS and POS systems to ensure all transactions are correctly recorded.
• Verify banquet and event charges against approved contracts and supporting documentation.
• Review rebates, voids, complimentary transactions, no-shows, and rate overrides to ensure proper authorization and compliance with policies.
• Reconcile loyalty programme transactions, corporate billing, and OTA commission statements, and escalate discrepancies when necessary.
• Prepare daily Output VAT and Trial Balance reports.
• Conduct periodic cashier audits and report discrepancies promptly.
• Maintain complete, organised, and audit-ready documentation (electronic and physical).
• Ensure compliance with hotel financial policies, internal controls, and statutory requirements.
• Support internal and external audit processes as required.

Qualifications

• Bachelor’s degree in Accounting, Finance, Hospitality Management, or related field preferred.
• 3–5 years of experience in income audit, night audit, or hotel finance in a 4–5 star or premium hotel environment.
• Experience with Opera PMS and POS systems is essential.
• Strong knowledge of hotel revenue operations, accounting principles, VAT/tax reporting, and internal controls.
• Proficient in Microsoft Excel and financial reporting tools.
• Strong analytical skills with high attention to detail and ability to identify discrepancies and resolve issues efficiently.
• Strong organisational skills with the ability to manage deadlines and work under pressure.
• High level of integrity and professionalism.

Additional Information

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and ESG activities.