Specialist, Global Process Owner (Supply Chain)

About the Role

Imagine being responsible for business process improvement and digitalization that drive the supply chain program for the world’s largest jewellery brand. If you love working on ERP transformation and working with global stakeholders, then you might be our next Specialist, Global Process Owner at Pandora Crafting & Supply

Key Responsibilities

• Deliver the Crafting & Supply Strategy 2026 and the ambition of creating a SMART factory and data-driven manufacturing, in alignment with Procurement processes and the Supply Chain plan.
• Understand business processes and priorities to drive process and technology innovation, while ensuring proper governance is embedded within business processes.
• Strive to deliver the best of PANDORA by continuously improving Procurement to ensure efficient and effective processes.
• Work with business stakeholders and SMEs to understand current processes, identify issues, and perform root cause analysis, while partnering with the Technology team on product roadmaps and implementation.
• Manage CAPEX and OPEX budgets effectively.
• Act as a connector between functional domains, ensuring alignment on initiatives that create value for consumers, employees, and the business.
• Inspire teams to be proactive change agents with an ownership mindset.
• Train and support users, identify improvement areas, and develop and promote appropriate solutions.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain, Engineering, Information Technology, or a related field.
• At least 4-5 years of experience in business analysis or supply chain digitalization.
• Background or experience in Supply Chain or Procurement, with exposure to digital transformation projects, knowledge of SAP or other ERP systems (e.g., Microsoft Dynamics AX), and familiarity with Material Management and Procurement processes, is highly advantageous.
• Knowledge of Material Management and Procurement processes is a strong advantage.
• Experience in gathering requirements and creating Business Requirements Documents (BRD).
• Ability to work in a global environment and collaborate effectively with stakeholders across Digital & Technology, Finance, and Business Analysts.
• Strong collaboration and communication skills.
• Good command of both Thai and English.

Benefits

• Learning and development programmes.
• Transportation services.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.

About Pandora Group

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,785 points of sale, including 2,788 concept stores. Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 31.7 billion (EUR 4.25 billion) in 2024.