Customer Liaison Manager*in Neurologie (alle Geschlechter) - Dresden, Hoyerswerda, Görlitz, Zwickau

About the Role

As a Customer Liaison Manager*in Neurology (all genders), you will assume holistic strategic and operational responsibility for defined Stroke Units and neurological Key Accounts. You will not only shape the successful development of sustainable customer relationships but also directly contribute to how Bayer is perceived as a partner in neurology. Your focus will be on developing innovative solutions, creating long-term added value for customers, and improving patient care – far beyond traditional sales targets.

Your area: Dresden, Hoyerswerda, Görlitz, Zwickau, Plauen

YOUR TASKS AND RESPONSIBILITIES

• You will develop, implement, and optimize strategic account plans for defined Stroke Units and neurological Key Accounts to create sustainable added value, innovation, and long-term partnerships.
• You will work closely with internal and external stakeholders, analyze customer needs and potential barriers, and, as a project manager, develop tailored, customer-oriented solutions.
• You will act at the interface of medicine, marketing, market access, and the market, combining strategic planning with successful operational implementation.
• You will analyze market, customer, and care potentials as well as competitor activities and derive concrete measures for the further development of your area of responsibility.
• You will build trusting and sustainable relationships with Stroke Units, doctors, clinic networks, and other relevant partners and continuously develop them.
• You will conceptualize and organize regional training events, workshops, projects, and omnichannel formats and successfully conduct them.
• You will actively support the launch of a new product, identify new cooperation opportunities, and contribute to the further development of care structures.
• You will actively shape how Bayer is perceived in the field of neurology and make an important contribution to improved patient care.

WHAT DISTINGUISHES YOU

• You have completed a natural science degree or a comparable academic qualification and/or are a certified pharmaceutical representative according to § 75 Arzneimittelgesetz.
• You bring sound medical expertise and a good understanding of care pathways and clinical structures in the neurological environment; ideally, you have already gained experience in neurology or in a comparable indication-related environment.
• You have experience in dealing with complex hospital structures and interdisciplinary decision-making processes and can translate customer needs into concrete measures.
• You convince with strong customer orientation, excellent communication and negotiation skills, as well as high persuasiveness and closing strength, and know how to build sustainable customer relationships.
• You successfully work with internal and external stakeholders and jointly develop customer-centric solutions.
• You take responsibility, think entrepreneurially, and implement ideas with a strong hands-on mentality into measurable results.
• You are a team player and enjoy working in cross-functional, self-managing teams.
• You have very good German and English skills, are proficient in digital tools such as MS Office, AI, and Veeva, and are willing to travel regularly for business.

WHAT WE OFFER

• Your financial stability is secured by an attractive salary between €78,000 and €100,000 per year (full-time) plus a variable component. Your salary is based on your qualifications, skills, and professional experience.
• We promote your further development through access to learning and development measures, training courses from the Bayer Learning Academy, development dialogues, as well as coaching and mentoring programs.
• Thanks to autonomous visit planning and the possibility to conveniently handle administrative tasks from your home office, you can organize your daily work flexibly and efficiently.
• We celebrate diversity in an inclusive work environment where you are welcomed, supported, and encouraged to bring your whole personality.
• A company car is available for both business and private use.
• With JobRad leasing and numerous corporate benefits, we support your mobility and offer attractive discounts at many well-known providers.