AVP, Fraud Rule Management

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Client Services - Credit Cards - Fraud Monitoring is responsible for interacting with clients, either directly or indirectly, in support of sales, trading, relationship management, or portfolio management activities. The Credit Cards focus specializes in activities related to the commercial and consumer cards business. Responsibilities include the development of objectives, policies, and plans to maximize market penetration and profits, while also managing the overall credit risk of the business and collections. The Fraud Monitoring area specializes in first level contact with customers once possible fraud has been identified. Contacts customers to verify activity, handling certain fraud-related inbound calls.

Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.

Additional Requirements

Be a Part of the UOB Family