Key Account Executive - Modern Trade (Chain Store)

The Position

The Key Account Executive is responsible for driving sales growth and developing strategic partnerships within the Wholesale and Modern Trade (Chain Store) channels (Phamahof, I Care Health, eXta(CP All), Savedrug, P&F, Lotus, Med Care D-Chain). This role focuses on Joint Business Planning, customer partnership development, project leadership, product recommendation growth, and sustainable business expansion.

Responsibilities

• Develop and execute account-specific business plans.
• Monitor performance and implement corrective actions.
• Develop, negotiate, and execute Joint Business Plans (JBP) with key customers.
• Build strategic partnerships and create win-win business solutions.
• Lead customer-focused projects and business development programs.
• Coordinate Sales, Marketing, Trade Marketing, and Supply Chain teams.
• Monitor KPIs and business outcomes to ensure successful execution.
• Present pharmaceutical products to pharmacists and assistant pharmacists.
• Drive product recommendation and product adoption through innovative initiatives.
• Increase product visibility, distribution, and customer engagement.
• Identify new business opportunities and partnership initiatives.
• Analyze market trends, customer insights, and competitor activities.
• Recommend innovative business solutions to improve performance.
• Build strong relationships with healthcare professionals and key customers.
• Operate with transparency, real-time communication, and a proactive mindset.
• Effectively prioritize responsibilities and deliver business plans successfully.

Required Education, Experience and Skills

• Bachelor's Degree in Pharmacy, Science, Nursing, or related fields.
• Proven experience in Key Account Management within Modern Trade, Chain Store, Wholesale, or Pharmaceutical channels.
• Key Account Management
• Joint Business Planning (JBP)
• Project & Program Management
• Business Development
• Strategic Negotiation
• Pharmaceutical Knowledge
• Excel (Pivot Tables), Word, PowerPoint, AI
• Stakeholder Management
• Growth Mindset
• Innovation & Creativity
• Transparency & Accountability