Solution Architect-Public Cloud

About the Role

As a Solution Architect at Alibaba Cloud Thailand, you serve as the bridge between customer business needs and Alibaba Cloud's technology portfolio. You operate across the full pre-sales lifecycle — from market intelligence and opportunity creation through solution design, competitive positioning, and successful deal closure. You will work directly with senior customer stakeholders, internal product and engineering teams, and ecosystem partners to drive cloud and AI adoption across the Thai market and broader ASEAN region.

Responsibilities

• Deliver market insight analysis reports for specific segments based on trends, market potential, core scenarios, and pain points; gather competitive intelligence and develop differentiated competitive strategies.
• Lead pre-sales engagement with key customer decision-makers; communicate in the customer's business context to build trust, uncover genuine needs, and generate qualified sales opportunities.
• Conduct in-depth analysis of the customer's current business and technology landscape and future trends to establish comprehensive and accurate business-technology profiles.
• Develop tailored solutions based on customer requirements; formulate product selection, POC testing strategies, bidding, and product configuration strategies throughout the project lifecycle to secure contract signing and increase Alibaba Cloud wallet share.
• Accelerate incubation and scalable replication of public cloud solutions across specific segments and proactively identify and mitigate technical and project risks; collaborate with product, R&D, and delivery teams to ensure successful execution and revenue realization.
• Institutionalize reusable knowledge assets — cloud architecture templates, best practices, and domain-specific case studies — and conduct evangelism, advocacy, and enablement training sessions for sales teams and ecosystem partners.
• Abstract and synthesize product requirements and defects specific to industry segments; drive product enhancements, new product initiatives, and major feature launches.

Qualifications

• 5+ years of relevant experience in pre-sales, solutions architecture, technical consulting, or cloud sales at a cloud provider, systems integrator, or enterprise technology company.
• Demonstrated track record of engaging with senior customer stakeholders (C-level, VP/Director of Engineering, CTOs) to identify needs and influence technology decisions.
• Hands-on experience leading or contributing to mid-to-large-scale IT projects such as cloud migration, application modernization, data platform deployment, or AI solution implementation — from discovery through contract closure.
• Solid understanding of cloud computing fundamentals (IaaS, PaaS, SaaS) and hands-on familiarity with at least one major cloud platform.
• Ability to design end-to-end technical architectures, author solution documents and architecture diagrams, and develop POC test plans.
• Familiarity with competitive cloud landscapes; able to analyze and benchmark offerings across performance, ecosystem maturity, and service capabilities.
• Understanding of data/AI platform concepts and awareness of the generative AI landscape (LLMs, RAG, fine-tuning, inference optimization); experience designing or deploying AI solutions is a plus.
• Strong business acumen with the ability to translate customer business objectives into technical roadmaps and solution strategies; experience in competitive deal environments and opportunity qualification.
• Excellent written and verbal communication skills for executive presentations and technical deep-dives; proven ability to coordinate cross-functional teams (sales, product, R&D, delivery, partners).
• Language proficiency: Thai — Full professional proficiency; English — Full professional proficiency; Chinese (Mandarin) — optional, professional working proficiency is a strong advantage.
• Proficient in leveraging AI-powered productivity tools (e.g., ChatGPT/Claude, Copilot) and comfortable using scripts or low-code tools to streamline repetitive pre-sales tasks.