Assistant Food and Beverage Manager

About the Company

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers authentic experiences that evoke lasting, treasured memories.

Location: The Naka Island a Luxury Collection Resort & Spa Phuket, 32 Moo 5 Tambol Paklok, Phuket, Thailand, 83110

Schedule: Full Time. Position Type: Non-Management. Work arrangement: Onsite.

Responsibilities

• Ensure staff work together as a team to provide optimum service and meet guest needs.
• Inspect grooming and attire of staff and rectify any deficiencies; serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning equipment and areas, and locking doors.
• Inspect storage areas for organization, use of FIFO, and cleanliness; complete scheduled inventories and requisition necessary supplies.
• Monitor dining rooms for seating availability, service, safety, and well-being of guests; welcome and acknowledge guests according to company standards, anticipate and address service needs, and assist individuals with disabilities.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Follow company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications; complete work orders for maintenance repairs.
• Ensure adherence to quality expectations and standards and identify, recommend, develop, and implement ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Perform other reasonable job duties as requested by supervisors.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related work experience: At least 2 years of related work experience.
• Supervisory experience: At least 1 year of supervisory experience.
• License or certification: None required.

Additional Information

• Physical demands: stand, sit, or walk for extended periods or an entire shift; move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance; grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination; move through narrow, confined, or elevated spaces; move up and down stairs and/or service ramps; reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Employer is an equal opportunity employer; committed to non-discrimination on any protected basis, including disability and veteran status.