Human Capital & Learning Manager

Job Purpose:

The Human Capital & Learning Manager is responsible for providing support in the various human resources functions including: recruitment, staffing, training and development, performance monitoring and employee counseling.

Key Result Areas:

• Recruitment and Hiring of potential candidates.
• Ensures all positions hold up to date job descriptions compiled by the relevant Department Heads.
• Maintaining a fully functioning Human Resources Department including employment, screening, referrals, personnel record keeping, compensation and benefits, work permits and visa processing.
• To advise, counsel and assist associates with problems or queries where needed.
• Encourages a good standard of associates conduct and behavior and coordinates disciplinary procedure when necessary.
• Co-ordinates, controls and inspects associates accommodation, ensuring it is of the highest possible standard of cleanliness and comfort.
• Liaises with the Director of F & B with regards to the Staff Cafeteria, particularly on the quality, variety and nutritious value of the food served.
• Maintains close contact with all Department Heads through departmental visits, serving as an advisor and internal consultant on associate relations issues.
• Coordinates and encourage sports and social activities on a regular basis.
• Ensures the publication of the associate newsletter on a regular basis and maintains lively and interesting staff notice boards.
• In the absence of a Training Manager is fully responsible for all training matters including orientation, skills training, cross training, off job sessions.
• Liaises with other Human Resources or Personnel Managers maintaining strong information links for better decision making.
• Ensures appraisals are carried out for every associate at least once every 12 months. Reviews all appraisals and follows up on development needs, if required.
• Is responsible for the implementation and coordination of all HR aspects within the group's Balanced Scorecard Program.

General:

• Monitor daily attendance.
• Investigate and understand causes for associate absences.
• Recommend solutions to resolve chronic attendance difficulties.
• Provide basic counseling to associates who have performance related obstacles.
• Provide advice and recommendations on disciplinary action.
• Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the associate absence has been adequately covered off to ensure continuity of services.
• Provide advice and assistance to managers on associate recruitment.
• Schedule and organize interviews and participate in applicant interviews.
• Conduct reference checks on possible candidates.
• Inform unsuccessful applicant.
• Conduct exit interviews.
• Promote workplace safety.