Cluster Sales Center Coordinator

About the Role

Location: Bangkok Marriott Marquis Queen’s Park. Schedule: Full Time, Onsite. Position Type: Non-Management. Perform general office duties to support Sales & Marketing and act as a point of contact for clients and guests by phone and email.

Responsibilities

• Perform general office duties to support Sales & Marketing (filing, sending emails, typing, faxing, copying).
• Prepare sales-related documents throughout the sales process (proposals, contracts, banquet event orders).
• Gather materials and assemble information packages (brochures, promotional materials).
• Enter, retrieve, reconcile, and verify information (commissions, leads, third parties) in software involved in the sales process/CRM.
• Answer guest questions about property facilities and services (hours, rates, room types, packages, promotions, restaurants, special events).
• Serve as point of contact for clients and communicate by phone and email to respond to questions and requests.
• Use sales techniques to maximize revenue while maintaining guest loyalty and promote brand awareness internally and externally.
• Follow company policies and procedures; maintain confidentiality and professional appearance; support team goals and comply with quality assurance standards.
• Move, lift, carry, push, pull, and place objects weighing up to 10 pounds; perform other reasonable duties as requested by supervisors.

Qualifications

• Education: High school diploma or G.E.D. equivalent preferred.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience required. License/Certification: None required.

Additional Information

• Marriott International is an equal opportunity employer and fosters an inclusive work environment.