Associate Director, Global Accounts (Bangkok Based, Relocation Provided)[SHP]

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to Know our Team

Agoda is a travel booking platforms with accommodations at its core. As such our Global Account team is a key to our success, we work hard to ensure their success. The Global Accounts team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda a market leader; we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, the Agoda team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Global Accounts team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers.

The Opportunity

As the Associate Director for Global Accounts, your main objectives will be to develop and deploy Agoda’s strategy, provide guidance and leadership to ensure the successful account management of Agoda’s major partners, and deliver on targets and growth expectations that are key to Agoda’s business goals. To succeed in this role, you will bring excellent analytical skills, strong account and client management experience, a proven record of sustainable performance, and the capacity to lead, motivate, coach, and mentor teams. In addition, the ability to establish and develop valued long-term partnerships will be essential.

Key Responsibilities:

• Develop and implement strategies to accelerate Agoda’s business.
• Demonstrate outstanding team leadership to grow the global business and consistently deliver on plans.
• Implement strategies with top partners to enhance productivity and maintain a competitive advantage.
• Establish and maintain robust relationships at senior levels, including C-level with key partners - driving partnership expansions and identifying significant opportunities.
• Has the ability to lead a company-wide project with a few multidisciplinary teams.
• Coordinate with top management on strategic planning and objectives.
• Lead, coach, develop, and manage multiple teams through upskilling and coaching.
• Modify the organizational structure by bringing in top talent, supporting recruitment, or assisting in restructuring key organizational components.
• Conduct market research on industry and market trends to ensure Agoda’s competitiveness.
• Attend and participate in relevant industry events.

What You’ll Need to Succeed:

• More than 8 years of professional experience at multi-national companies.
• 3–5+ years’ experience in leading, coaching, and developing teams, with a proven track record in rapidly changing environments.
• Relevant experience in account management, business development, or general management. Travel industry experience is not required.
• Strong numerical and analytical skills with keen attention to detail.
• Ability to effectively communicate proposals to potential partners and internal stakeholders.
• Strategic thinker; management consulting experience highly valued.
• Professional “get it done” attitude and strong work ethic.
• Resourceful, energetic, and self-driven personality.
• Ability to move quickly, adapt well to change, and thrive in dynamic environments.
• Experience in online or e-commerce business preferred.