Food & Beverage Supervisor (สนามบินสุวรรณภูมิ)

About the Role

Working at Plaza Premium Lounge Bangkok

The Food & Beverage Supervisor oversees daily F&B operations within the lounge, ensuring smooth service delivery, high food quality, hygiene compliance, and excellent guest experience. This role supervises frontline staff and supports management in maintaining operational standards in a fast-paced airport environment (สนามบินสุวรรณภูมิ).

Responsibilities

• Daily Operations & Service: Supervise daily food and beverage service to ensure efficiency and service excellence; ensure compliance with Plaza Premium Lounge SOPs and service standards; monitor buffet setup, replenishment, presentation, and cleanliness; handle guest feedback and resolve service issues promptly.
• Team Supervision & Support: Supervise, guide, and motivate service, bar, and kitchen staff during shifts; allocate duties, manage break schedules, and ensure adequate shift coverage; provide on-the-job training and coaching to team members; report staff performance, attendance, and discipline issues to management.
• Food Safety, Hygiene & Compliance: Ensure compliance with food safety, hygiene, and sanitation standards; enforce health, safety, and airport security regulations; ensure proper food handling, storage, and labeling; support audits, inspections, and corrective actions.
• Inventory & Cost Control: Assist with stock control, ordering, and receiving of F&B supplies; monitor wastage, breakage, and portion control; support monthly stock takes and inventory checks.
• Reporting & Coordination: Prepare shift reports, incident reports, and handover notes; coordinate closely with kitchen, bar, and lounge teams; support management with operational improvements and special tasks.