Customer Lifecycle Architect – CPG

About the Role

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

You'll make a difference by:

• Driving lifecycle growth across strategic CPG accounts by developing and executing account plans that expand service, modernization, renewal, and lifecycle business opportunities throughout the Asia Pacific region.
• Building customer-centric lifecycle strategies by identifying high-potential greenfield and brownfield accounts, assessing customer maturity, and creating long-term roadmaps aligned to business and operational goals.
• Leading opportunity development and pipeline growth by uncovering lifecycle opportunities across the installed base, prioritizing high-value pursuits, and supporting opportunity qualification from discovery through execution.
• Facilitating cross-functional collaboration by partnering with sales, technical, vertical market, account management, project delivery, and service teams to turn customer needs into measurable business outcomes.
• Strengthening customer engagement and value realization by conducting lifecycle discovery workshops, translating executive-level priorities into actionable plans, and helping customers improve operational performance, productivity, and sustainability.
• Orchestrating partner and stakeholder ecosystems by aligning internal and external stakeholders, supporting channel strategy decisions, and integrating qualified partners to enable scalable lifecycle solutions and business growth.

Your defining qualities:

• Strong sales and business development expertise with a proven ability to drive account growth, identify opportunities, and manage complex customer relationships.
• Deep understanding of Consumer Packaged Goods (CPG) operations with experience in manufacturing, process industries, or relevant CPG sub-sectors.
• Ability to develop strategic account plans that balance short-term revenue opportunities with long-term customer lifecycle transformation and value creation.
• Excellent stakeholder management and communication skills with the ability to influence senior decision-makers and collaborate across global, regional, and local teams.
• Experience working in complex, multicultural environments and successfully navigating cross-functional organizations and diverse customer landscapes.
• High level of ownership and customer focus with a collaborative mindset and a track record of driving execution, accountability, and business results.

In return, we offer you:

• Flexible Work Environment: Including a mobile working policy that supports your well-being and allows you to prioritize what matters most.
• Competitive Compensation & Benefits: A comprehensive package to reward your contributions.
• Values-Driven Culture: An inclusive workplace that prioritizes diversity and belonging.
• Continuous Learning & Development: Opportunities to grow your skills and advance your career.

Recruitment Process:

• CV Screening
• If shortlisted, a session with our TA Consultant to understand your motivation & your past experiences
• 1-3 Business Interviews
• Offer Stage

Transform the everyday with us!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

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