The Coffee Club-Service Staff (Part-time) | พนักงานบริการ

Job Purpose

Responsible for providing professional customer service according to company standards and guidelines to deliver excellent experiences and maximize customer satisfaction, while also supporting sales growth.

Key Responsibilities

• Greet customers politely, with a smile, and good manners.
• Provide customer service according to trained standard procedures to achieve 100% satisfaction.
• Accurately recommend products and sales promotions to customers to increase sales.
• Inquire and listen to customer feedback to improve service quality.
• Sincerely invite customers to return for future service.
• Check food quality to meet standards before serving to customers every time.
• Deliver food and beverages to customers correctly, completely, and on time.
• Check the readiness of ingredients and service equipment before starting a shift.
• Ensure the responsible area is clean, tidy, and fully equipped for service at all times.
• Maintain personal grooming and cleanliness according to company standards.
• Strictly adhere to the company's safety and hygiene standards.
• Strictly follow company regulations and supervisor's instructions.
• Perform other duties as assigned by the supervisor.
• Summarize daily sales and related documents.

Job Specifications

Education: Junior High School (M.3) or equivalent and above.

Experience: No experience required (experience in service will be given special consideration).

Other Qualifications

• Service-minded, cheerful, active, and good interpersonal skills.
• Responsible and honest.
• Able to communicate well with others.
• Able to work in shifts (6 days/week), including public holidays.
• Food handler training certificate (will be given special consideration).