Operations Manager (GO Hotel นครสวรรค์)

Responsibilities

• Oversee daily hotel operations, including front office, housekeeping, and basic F&B (Grab & Go station)
• Ensure excellent guest experience by maintaining service standards and handling escalated guest issues
• Manage staff scheduling, training, and performance to support a lean and efficient team
• Monitor financial performance, including room revenue, cost control, and cash handling procedures
• Coordinate with Accounting for reporting, budgeting, and daily reconciliations
• Implement policies, procedures, and operational improvements to maximize efficiency and profitability