ABAR General Manager

About the Company

Location: Bangkok Marriott Marquis Queen’s Park, 199 Sukhumvit Soi 22, Bangkok, Thailand 10110
Schedule: Full Time, Onsite
Position Type: Management

Marriott International / JW Marriott is a global hospitality company focused on luxury guest experiences. JW Marriott emphasizes training, development, recognition and a culture that values associates and guest service.

About the Role

Responsible for bar/lounge daily shift operations and supervision of staff. Assists with promoting the lounge, menu planning, maintains standards, assists servers during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget and enforcing legal obligations.

Responsibilities

• Implement beverage policy and procedures across the property and ensure compliance with local, state and federal liquor laws.
• Manage beverage control: days on hand, perpetual inventory, bar pars, portion control, cost controls, mix of sales analysis, issues & returns, and period end inventory.
• Monitor adherence to liquor control policies and attend pre- and post-convention meetings to understand group needs.
• Understand and assist with budgets, operating statements and payroll reports; participate in managing controllable expenses to achieve budgeted goals.
• Ensure compliance with Bar/Lounge policies, standards and procedures; maintain food handling and sanitation standards.
• Manage inventories according to budget and business levels and assist with developing menus and promotions.
• Train staff on liquor control policies and procedures; supervise staffing levels to meet guest service and financial objectives.
• Communicate critical information to Bar/Lounge staff regarding events and empower employees to provide exceptional customer service.
• Interact with guests to obtain feedback, respond to guest problems and complaints, review comment cards and focus on continuous improvement.
• Support departmental orientation, new hire training and participate in corrective action processes when required.

Qualifications

• High school diploma or GED and 4 years' experience in food and beverage, culinary, or related professional area; OR
• 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major and 2 years' experience in food and beverage, culinary, or