Design Engineer (Product Manual)

About the Role

We are looking for a Design Engineer (Product Manual) to develop and manage product manuals and customer-facing documentation for air conditioning products. This role focuses on translating technical information into clear, user-friendly product materials to support product launches, after-sales service, and customer understanding.

Key Responsibilities

• Prepare and maintain product manuals and user documentation (installation, service, and product guides)
• Support development of customer-facing product literature for new products and updates
• Compile and organize technical data from engineering teams into clear and structured content
• Ensure documentation is accurate, consistent, and easy to understand for customers and service teams
• Design and format materials using Adobe Illustrator, InDesign, and Photoshop
• Manage documentation updates, version control, and website uploads
• Support Sales and Service teams with product information and documentation needs
• Coordinate with cross-functional teams to ensure timely delivery of manuals for product launch

Qualifications & Skills

• Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related field)
• 2–3 years of experience in HVAC or related field (documentation, service, or engineering support)
• Basic understanding of air conditioning (HVAC) systems
• Proficient in Microsoft Office (Excel, PowerPoint)
• Familiarity with Adobe tools (Illustrator, InDesign, Photoshop)
• Knowledge of AutoCAD / SolidWorks is a plus
• Strong attention to detail and ability to organize information clearly
• Good command of English