Senior Assistant, Sales Support (Technical Products)

Job Description

We are looking for a Senior Assistant, Sales Support (Technical Products) to support sales activities through technical product knowledge, market benchmarking, sales tools development, and training coordination.

Responsibilities

• Conduct product and competitor benchmarking.
• Support Product Management and Sales teams in identifying product gaps and opportunities.
• Coordinate with Engineering teams on technical product matters.
• Support new product introduction (NPI) activities.
• Provide technical support and product information to Sales teams.
• Prepare and review technical materials, including catalogs, manuals, and product presentations.
• Support development and improvement of product selection and benchmarking tools.
• Assist in technical seminars, exhibitions, and trade shows.
• Develop and update training materials for employees and channel partners.
• Support technical training and knowledge-sharing programs.

Qualifications

• Diploma in Mechanical, Electrical, Industrial Engineering, or related field.
• 2-5 years of experience in Sales Support, Product Support, Technical Support, or related functions.
• Strong analytical skills with the ability to understand technical specifications and product documentation.
• Good communication and presentation skills.
• Proficient in Microsoft Office (Excel, PowerPoint, Word).
• Good command of English, both written and spoken.

Preferred

• Experience in industrial, electrical, automation, HVAC, or engineering-related products.
• Experience in product benchmarking, technical training, or sales support activities.