IT Section Manager

Responsibilities

• To manage and oversee the IT department’s service operations to ensure efficiency, effectively meeting the needs of both internal and external customers.
• To supervise and manage personnel within the department to maintain the system s' functionality, ensuring timely response to the requirements of internal units and clients.
• To provide advice and assistance to personnel in resolving issues related to the department, organization, or clients upon request.
• To coordinate with various departments to support operational activities and promote high-efficiency work processes across the organization.
• To develop procedures and execute project plans, including defining specifications, designing training programs, and creating user manuals for all relevant units involved with the warehouse database system.
• To monitor and prepare preventative measures to avoid potential issues with information systems within the organization, including supervising staff to follow established procedures.
• To manage and oversee the escalation process for problem reporting within the department to ensure timely resolution and maximum efficiency.

Requirements

• At least 4 years of experience in computer systems or large-scale warehouse management systems is desirable
• Knowledge in database management and programming
• Understanding of computer networks
• Good communication in Thai
• Able to understand in English preferred