Service Associate (Teller/CSO) - Chonburi , Chachoengsao Branch

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Provide timely and accurate banking services to customers via various channels.
• Process transactions efficiently and accurately while ensuring compliance with security policies and procedures.
• Maintain customer accounts by updating personal information and carrying out account maintenance requests.
• Identify and resolve customer queries and complaints promptly within the agreed turnaround time.

Job Qualifications

• Bachelor's Degree in a relevant field may be preferred.
• Good command of written English.
• Cash handling experience may be required.
• Ability to work under pressure and meet tight deadlines.
• Strong sales skills are a plus.
• Exceptional time management, communication, and customer service skills.
• Knowledge of banking operations and financial products will be an advantage.
• Possession of a valid Life Insurance Broker License, Non-Life Insurance Broker License, or Single License is a plus.

Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.