Trade Operations Manager

Job Description

• Perform document checking and financing for Bills under Letter of Credit (LC) and Bills for Collection.
• Ensure all transactions comply with BOT regulations, UCP rules, and internal banking policies and procedures.
• Verify the accuracy and completeness of customer documents for trade-related transactions in accordance with Standard Operating Procedures.
• Provide advisory services on export bills (both under and not under LC) and export loan transactions, including Packing Credit, Invoice Financing, and Accounts Receivable Financing (ARF).
• Process and/or approve export LC-related transactions, including advising, transfer, confirmation, and cancellation.
• Verify the authenticity of LCs received from overseas banks and input data into the processing system.
• Advise export LCs to clients and collect applicable advising fees.
• Process and/or approve export bill and loan transactions and input them into the system.
• Follow up with overseas banks or clients for acceptance and payment of export bills or loan settlements upon maturity.
• Follow up with clients for supporting documents to substantiate the source of repayment.
• Process overdue loan transfers and loan settlements upon maturity.
• Collect overdue interest or charges upon receiving instructions from Relationship Managers (RM).
• Reconcile bank statements and process or approve payments to clients upon receipt of funds.
• Process or approve withholding tax refunds upon receipt of complete documentation.
• Prepare monthly reports on customer outstanding balances.
• Prepare transaction advice for clients.
• Coordinate with clients and internal stakeholders to ensure service excellence in TROC-related transactions.
• Maintain proper document filing and records.
• Escalate any irregularities or doubtful cases to the supervisor promptly.
• Perform end-of-day reconciliation.
• Calculate loan outstanding balances for reporting purposes.

Qualification:

• Bachelor’s degree in a relevant field.
• 1–2 years of experience in processing or checking import/export bills, both under and not under Letters of Credit (LC), in accordance with UCP and URC guidelines.
• Good command of English, both written and spoken.
• Knowledge and experience in handling import/export bills under LC in compliance with UCP rules.
• Familiarity with international rules governing documentary credits and collections, including UCP, URC, URR, ISBP, and related regulations.
• Strong communication skills in both Thai and English, including reading, writing, and listening.
• Proficiency in Microsoft Office applications, particularly Word and Excel.