Telemarketing Executive (Mandarin-English Speaking)

About the Company

A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come.

Responsibilities

• Contact potential guests by telephone to sell a discounted Holiday Discovery Package and invite them to a personal preview of the onsite sales gallery.
• Make outbound dials at a rate of at least 20 dials per hour and meet all efficiency guidelines set forth.
• Follow a scripted presentation to ensure accurate communication and to maximize the number of preview presentations booked.
• Employ an empathetic, listening, problem-solving approach to overcome objections and persuade guests to attend the 90-minute sales presentation.
• Support the customer’s decision to purchase and travel on the Holiday Discovery Package by sharing benefits and reinforcing the fun and rewarding aspects of the package.
• Ensure all guests meet the qualifications and details of participation for each offer and ensure timely and accurate documentation.
• Effectively manage company-assigned leads for maximum conversion to preview presentations.
• Perform clerical or other reasonable duties requested by the Telemarketing Manager/Supervisor.

Qualifications

• Positive and enthusiastic attitude with excellent verbal and non-verbal communication and listening skills.
• Ability to work independently and as an active team player; multi-tasking, problem solving and negotiating ability.
• Presents oneself as a professional role model.
• Minimum of one year’s experience in the shared ownership selling profession and/or two years’ experience in the direct selling profession.
• Tertiary or university education desirable but not essential.