Sales Manager

About the Company

Organization - Andaz Pattaya, Jomtien

Responsibilities

• To achieve pre-determined revenue targets while maintaining appropriate sales programs and handling multi-faceted projects.
• Work with DOSM and DOS and overall Leisure/wholesales strategy for the hotel.
• Assist in establishing with DOSM and DOS an Annual Marketing Plan with measurable objectives, strategies and action plan to achieve revenue and profit targets as outlined in the Annual Business Plan.
• Know and implement the Brand standards for Leisure market.
• Review, understand and apply all sales tools from Corporate Office.
• Set up the necessary administration and liaison with Rooms, Reservations, F&B, Finance, WWSO/WWRO and other Hyatt Hotels worldwide with regards to Leisure business.
• Investigate main competitors for Leisure and Wholesales market and ascertain their strengths and weaknesses vs. Hyatt and share this with S&M and EXCOM.
• Develop Unique Selling Points for Leisure market with DOS and DOSM and ensure they are communicated to EXCOM and S&M.
• Pre-qualify and target prospects, utilizing Envision database and developing appropriate and effective sales solicitation strategies to increase the hotel’s leisure market share.
• Professionally conduct routine telemarketing activities to identify new business opportunities and follow up sales leads to identify prospects.
• Review and constantly seek productivity level improvements through streamlining of work processes.
• Build a Leisure and Wholesales database and record for future cross-sell and marketing activities.
• Implement all sales action plans related to responsibility areas as outlined in the Marketing plan.
• Plan and make sales trips to current and potential clientele to explore new business opportunities.

Qualifications

• Minimum 2 years work experience as Sales or Senior Sales Manager.
• The ability to speak the Chinese language would be advantageous.
• Prefer experience working in the luxury segment.
• Effective communication skills to liaise with other departments; strong English communication skills and computer literate.
• Service oriented style with professional presentation skills.
• Ability to work well under pressure and keep calm in difficult situations; proactive work style.

Additional Information

• Work arrangement: onsite.
• Employment type: full time.