Senior Human Resource Executive - Employee Services

Position Summary:

The Senior Human Resource Executive – Employee Services is responsible for managing and delivering HR operational support for the Bangkok Office, ensuring effective administration of employee services, benefits, expatriate management, employee engagement activities, training administration, and HR compliance requirements.

This role acts as a key HR contact for employees, managers, external service providers, and government-related agencies, supporting the employee lifecycle while promoting a positive employee experience through effective HR services, employee communications, well-being initiatives, and organizational engagement programs. The position also plays a key role in supporting expatriate employees through immigration and employment administration, while ensuring compliance with company policies and applicable regulations.

Key Responsibilities:

Employee Administration & HR Operations

• Manage employee lifecycle administration including onboarding, employment changes, transfers, promotions, contract administration, and offboarding.
• Maintain accurate employee records, HR documentation, and personnel files in compliance with company policies and legal requirements.
• Administer employee services including leave management, holiday administration, employee ID cards, service year recognition, and staff uniforms.

Benefits & Employee Welfare

• Administer employee benefits programs including insurance, provident fund, annual health check-ups, wellness programs, and other employee welfare initiatives.
• Coordinate with external providers to ensure effective delivery of employee benefits and services.

Expatriate & Immigration Management

• Manage visa, work permit, visa renewal, business travel visa, re-entry permit, and other immigration-related processes for expatriate employees.
• Prepare employment verification letters, certified letters, company support letters, and related documentation required for visa, immigration, and official purposes.
• Coordinate with visa agents, government authorities, and internal stakeholders to ensure compliance and timely processing.

Learning & Development Administration

• Maintain employee training records, certifications, competency records, and related documentation.
• Support training administration and monitoring of mandatory training requirements.

Employee Engagement & Communication

• Coordinate employee engagement initiatives, recognition programs, employee activities, management talks, town halls, and company events.
• Support internal communications, HR announcements, and employee communication campaigns to enhance employee experience and engagement.

CSR, Health & Sustainability Programs

• Support HR-related CSR activities, employee volunteering programs, health awareness campaigns, environmental initiatives, and cross-functional employee activities.
• Promote employee participation in wellness, health, safety, environmental, and sustainability programs.

Compliance & Continuous Improvement

• Support HR compliance activities, internal and external audits, and reporting requirements.
• Prepare HR reports and contribute to process improvement initiatives to enhance HR service delivery and operational efficiency.

Qualifications:

• Bachelor's Degree in Human Resources, Business Administration, Management, or a related field.
• Minimum 7 years of experience in HR Operations, Employee Services, HR Administration, Benefits Administration, or a related HR function.
• Experience managing expatriate administration, including visa and work permit processes.
• Good knowledge of Thai labor law, HR administration, employee benefits, and compliance requirements.
• Strong organizational, communication, and stakeholder management skills.
• Good command of Thai and English, both written and spoken.
• Proficient in Microsoft Office applications.