Restaurant Manager

About the Company

The Luxury Collection Hotels & Resorts, part of Marriott International, offers authentic luxury experiences across more than 120 properties worldwide. If you have a passion for storytelling, destination heritage, and delivering genuine, personalized hospitality, The Luxury Collection invites you to join its global team.

Location: The Naka Island a Luxury Collection Resort & Spa Phuket, 32 Moo 5 Tambol Paklok, Phuket, Thailand, 83110
Schedule: Full Time

Responsibilities

• Ensure staff work together as a team to provide optimum service and meet guest needs.
• Inspect grooming and attire of staff and rectify deficiencies.
• Complete opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and locking doors.
• Inspect storage areas for organization, FIFO use, and cleanliness; complete scheduled inventories and requisition necessary supplies.
• Monitor dining rooms for seating availability, service, safety, and guest well-being.
• Complete work orders for maintenance repairs.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Follow company safety and security policies; report accidents, injuries, and unsafe conditions; complete safety training and certifications.
• Maintain confidentiality of proprietary information and protect company assets; ensure uniform and personal appearance are clean and professional.
• Welcome and acknowledge guests according to company standards; anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Develop and maintain positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
• Identify, recommend, develop, and implement ways to increase efficiency, productivity, quality, safety, and/or cost-savings.
• Read and visually verify information; visually inspect tools, equipment, or machines to identify defects.
• Perform physical tasks including standing, sitting, or walking for extended periods; move, lift, carry, push, pull objects up to 50 pounds; maneuver in confined spaces; climb stairs and service ramps; reach overhead and below the knees; and perform other reasonable duties as requested by supervisors.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related work experience: At least 2 years of related work experience.
• Supervisory experience: At least 1 year of supervisory experience.
• License or certification: None required.

Additional Information

Position Type: Non-Management (as listed). Marriott International is an equal opportunity employer committed to non-discrimination and fostering an inclusive environment.