Operations Support Executive

About the Company

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description Summary

Logistics coordination & execution to support:
a) Parts operations for Service – improving customer experience.
b) Equipment deliveries for Commercial – to meet sales revenue.

Key Responsibilities

• Coordinate with freight forwarders, customs brokers, and related parties for import/export customs clearance.
• Provide supporting documents and verify accuracy of information required for import/export declaration submission
• Track shipment status and manage timelines to avoid additional charges.
• Coordinate domestic transportation with transport service providers.
• Plan delivery schedule to ensure timely and efficient distribution
• Monitor delivery status until shipment arrival at warehouse or customer site.
• Update internal with shipment status (ETA, delivery completion etc.)
• Communicate effectively with internal stakeholders (Field engineer, Sales, Warehouse operators etc.)
• Support root cause analysis and provide solutions for operational issues.
• Support documentation for audit, billing process.
• Prepare regular reports
• Support other assignments delegated by Logistics Operations Manager

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related fields.
• Minimum 1–3 years of experience in import/export process, transport, international freight, warehousing.
• Strong understanding of import documentation, import license and Customs procedures.
• Proficiency in MS Office (Excel, Outlook).
• Basic English communication skills
• Ability to work under pressure and meet deadlines.