Dairy Queen-Service Staff (Bilateral) | พนักงานบริการ

Job Purpose

Responsible for providing professional customer service according to company standards and guidelines to deliver excellent experience and maximum satisfaction to all customers, while supporting sales growth of the store.

Key Responsibilities

• Greet customers courteously, with a smile and good manners.
• Provide customer service according to trained standard procedures to ensure 100% satisfaction.
• Recommend products and promotions to customers accurately to increase sales.
• Inquire and listen to customer feedback to improve service quality.
• Sincerely invite customers to return for future service.
• Check food quality against standards before serving to customers every time.
• Deliver food and beverages to customers accurately, completely, and on time.
• Check readiness of ingredients and service equipment before starting a shift.
• Maintain assigned area to be clean and tidy with complete equipment ready for service at all times.
• Maintain personal attire and hygiene according to company standards.
• Strictly follow company safety and hygiene standards.
• Strictly follow company rules and supervisor's instructions.
• Perform other duties as assigned by supervisor.
• Summarize daily sales and related documents.

Job Specifications

• Education: Junior high school (M.3) or equivalent or higher.
• Experience: No experience required (experience in service will be given special consideration).
• Other Qualifications:
• Service-minded, cheerful, energetic, and good interpersonal skills.
• Responsible and honest.
• Able to communicate well with others.
• Able to work in shifts (6 days/week), including public holidays.
• Food handler's training certificate (will be given special consideration).