Customer Team Lead (alle Geschlechter) Ophthalmology

About the Company

At Bayer, we are visionaries and determined to overcome the biggest challenges on our planet and contribute to a world where enough food and adequate medical care for all people are no longer unattainable goals. We do this with energy, curiosity and pure dedication, always learning from the people around us, expanding our way of thinking, improving our skills and redefining the “impossible.” There are many reasons to join us: If you are striving for a varied and meaningful professional future in which you can really make a difference together with other brilliant minds, we want you on our team.

Customer Team Lead (all genders) Ophthalmology

The Customer Team Lead (all genders) Ophthalmology is responsible for building and leading a high-performing, adaptable, and market and customer-oriented field sales organization for Bayer Vital's ophthalmological products. In this role, you are responsible for the results of your area of responsibility and ensure that strategic priorities are consistently translated into measurable outcomes, clear focus decisions, and effective implementation.

As a modern leader, you act in the spirit of “Dynamic Shared Ownership” (DSO) by actively living the four central leadership roles of Visionary, Architect, Catalyst, and Coach (VACC) at the “Home” level, for the sales area, and “Work” level, for the customer teams from SCPM, KAM, MSL and other interface functions. You seek close coordination with all other “Home” Leads and help shape the strategy of the product team, create the framework for the success of the customer teams, and empower the teams to achieve top performance independently. Within the given financial framework, you set clear priorities, actively make trade-offs (e.g., between initiatives, channels, target groups, or measures), and dynamically steer resources to where the greatest impact can be achieved.

YOUR TASKS AND RESPONSIBILITIES

You lead and develop your area of responsibility by fulfilling the following four roles:

• 1. As Visionary: You develop and communicate a clear, inspiring vision for your area of responsibility, which is derived from the overarching business strategy and provides orientation and meaning to the customer teams. You actively participate in the short- and medium-term business field planning in the product team and ensure the successful market positioning of new and existing products. You anticipate market trends and derive future-oriented strategies from them. You prioritize strategic growth levers for your area of responsibility and translate them into clear focal points for customer teams (e.g., target customer/target group segmentation, channel and measure mix) – including conscious trade-offs to maximize impact and results.
• 2. As Architect: You design and implement an optimal organizational structure, processes, and systems that enable agile and effective work for the customer teams. You ensure an adequate structure and optimal use of resources to achieve the strategic goals. You manage the sales, costs, and budget of your area, regularly monitor developments, and optimize investments with the customer teams. You comply with all medical, legal, and compliance requirements.
• 3. As Catalyst: You act as an initiator and change agent who breaks down silos, promotes cross-functional collaboration, and releases energy in the system. You identify and eliminate obstacles that block the success of the customer teams. You conduct negotiations with strategic stakeholders (e.g., partial wholesalers, pharmacies, hospital networks, professional associations, or practice networks) and promote exchange and progress through your participation in external committees and projects.
• 4. As Coach: You dedicate yourself to the development of your employees and all customer teams through targeted coaching, mentoring, and regular feedback. You promote a culture of trust and psychological safety in which employees can grow and reach their full potential. You are responsible for personnel management and development according to Bayer guidelines and identify, retain, and recruit top talent for the organization.

WHAT DISTINGUISHES YOU

• You have successfully completed a degree in business administration or natural sciences, pharmaceutical representative status according to § 75 AMG or a comparable qualification.
• You have several years of leadership experience in pharmaceutical internal sales and/or field sales.
• You have sound competencies in modern, role-based leadership as well as in the development and promotion of employees.
• You think strategically and entrepreneurially and successfully put ideas and visions into practice.
• You have a deep understanding of the patient pathway and the German healthcare system.
• You confidently use digital tools and data to make sound decisions and optimize processes.
• You convince with negotiation skills, strong communication, and the establishment of sustainable customer relationships.
• You combine medical and business understanding with a high willingness to travel within Germany.
• You have fluent German and English skills, both written and spoken.

WHAT WE OFFER

Our benefits package is flexible, appreciative, and tailored to your lifestyle, because: What is important to you is important to us!

We secure your financial stability with an attractive salary between €129,700 and €163,800 per year (full-time) plus a variable component and a global equity-based cash plan. Your remuneration depends on your qualifications and skills.